1. Inbox
Chronox AI API Referance
  • Get Started
    • Introduction
    • Authentication
    • Rate limiting
    • Errors
    • Pagination
    • Campaign
  • Account
    • Get User Details
      GET
    • Get Meta Integration
      GET
    • Get Integrated Channels
      GET
    • Get WABA Catalogs
      GET
  • WhatsApp Templates
    • Getting started
    • Templates
      • Create Whatsapp Template Guide
      • Get Whatsapp Templates
      • Get Whatsapp Template Details
      • Create Whatsapp Template
    • Lookups
      • Get Whatsapp Template Category
      • Get Whatsapp Languages
      • Get Whatsapp Template Type
      • Get Whatsapp Template Interactive Type
      • Get Whatsapp Template Header Type
      • Get Whatsapp Template Button Type
      • Get Whatsapp Template Dynamic Variable Type
  • Messaging
    • Getting started
    • Send Whatsapp Message
      POST
    • Send Whatsapp Template
      POST
    • Send Canned Response
      POST
  • Inbox
    • Get Inbox Data
      GET
    • Get Thread Details
      GET
    • Update Thread Archive
      PUT
    • Assign Thread Tags
      PUT
    • Assign Thread Status
      PUT
    • Update Thread Notes
      PUT
    • Get Canned Responses
      GET
    • Get Tags
      GET
    • Get Thread Status Types
      GET
  • Contact List
    • Getting started
    • Get Contact List
    • Create Contact List
    • Update Contact List
    • Update Contact List Status
    • Delete Contact List
  • Contacts
    • Getting started
    • Get Contacts
    • Create Contacts
    • Update Contact
    • Delete Contact
    • Delete Contact Copy
  • Tags and fields
    • Contact Tags
      • Get contact tags
      • Create contact tags
      • Update contact tag
      • Delete contact tag
    • Contact Fields
      • Get contact fields
      • Create contact fields
      • Update contact field
      • Delete contact field
  • Campaign
    • Getting Started
    • Campaign APIs
      • Create campaign
      • Get campaign
      • Update campaign
      • Delete campaign
      • Run campaign
      • Pause campaign
      • Resume campaign
      • Archive campaign
      • Get campaign Stats
    • Lookup
      • Get Statuses
      • Get campaign execution statuses
      • Get campaign contact filter types
      • Get campaign message types
      • Get contact field types
      • Get template variable types
      • Get country codes
  • Whatsapp Flow
    • Get Whatsapp flows
  • Tickets
    • Getting started
    • Get Tickets
    • Create Ticket
    • Update Ticket
    • Get Ticket Statuses
    • Get Agents
  • Organization Teams
    • Get Organization Teams
  • Template Library
    • Get Template Library
    • Get Template Drafts
  • CRM
    • Import leads (single or bulk)
    • List leads
    • Get lead detail
  • Schemas
    • Thread Execution Data
    • LeadImportField
    • LeadImportContact
    • Single lead
    • LeadImportBulkLead
    • Bulk (leads[])
    • LeadImportWarning
    • Single result
    • Bulk result
    • ApiError
    • ErrorEnvelope
    • Lead detail
    • Lead list row
    • Lead list
  1. Inbox

Get Inbox Data

Developing
GET
/thread/inbox

Request

Query Params

Header Params

Responses

🟢200Success
application/json
Bodyapplication/json

Request Request Example
Shell
JavaScript
Java
Swift
curl --location 'https://api.chronox.ai/api/thread/inbox?start_from=1&limit=50&flag_active=true%2Ffalse&last_activity_after=2020-01-01T01%3A01%3A01.100Z' \
--header 'Authorization: Bearer <api-key>'
Response Response Example
{
  "status": true,
  "data": [
    {
      "channel_id": 1,
      "channel_name": "WhatsApp",
      "integrated_channel_id": 248,
      "flag_archive": false,
      "thread_id": "fb26f20d-3fbf-4726-9ebc-c0350db190bd",
      "channel_content_type_id": 6,
      "channel_content_type_name": "DM",
      "flag_manual": false,
      "thread_start_timestamp": "2026-09-09T13:25:36.234Z",
      "thread_last_updated_timestamp": "2026-10-12T10:29:30.879Z",
      "thread_last_activity_inbox_criteria": "2026-10-12T10:26:51.856Z",
      "thread_metadata": [
        {
          "metadata_type_id": "11c0d893-8ea4-407a-972e-85acd6efa8a6",
          "metadata_type_name": "phone_number",
          "metadata_value": null,
          "thread_metadata_timestamp": "2026-09-09T13:25:36.290Z",
          "data_type_name": "number",
          "flag_options": false
        },
        {
          "metadata_type_id": "cf01537f-86df-47ec-a996-e6194bc10704",
          "metadata_type_name": "name",
          "metadata_value": "Prey_36",
          "thread_metadata_timestamp": "2026-09-09T13:25:36.290Z",
          "data_type_name": "text",
          "flag_options": false
        },
        {
          "metadata_type_id": "955d0021-ed33-4a58-a37e-3219aa1ae14b",
          "metadata_type_name": "thread_id",
          "metadata_value": "fb26f20d-3fbf-4726-9ebc-c0350db190bd",
          "thread_metadata_timestamp": "2026-09-09T13:25:36.290Z",
          "data_type_name": "text",
          "flag_options": false
        },
        {
          "metadata_type_id": "879796af-65b4-456f-900e-36acdce5cd5d",
          "metadata_type_name": "whatsapp_bsuid",
          "metadata_value": "IN.958103430010936",
          "thread_metadata_timestamp": "2026-09-09T13:25:36.290Z",
          "data_type_name": "number",
          "flag_options": false
        },
        {
          "metadata_type_id": "3f75b14e-2c03-4e63-a485-b3a9c0794ae7",
          "metadata_type_name": "username",
          "metadata_value": null,
          "thread_metadata_timestamp": "2026-09-09T13:25:36.290Z",
          "data_type_name": "text",
          "flag_options": false
        }
      ],
      "manual_agent_data": [],
      "thread_status": null,
      "thread_tags": [],
      "thread_notes": [],
      "last_message": {
        "thread_last_message_id": "0ff822b9-6b37-4ddf-96fb-c303de44a90a",
        "thread_id": "fb26f20d-3fbf-4726-9ebc-c0350db190bd",
        "timestamp": 1791800825251,
        "action_type_name": "send_WA_DM_template",
        "action_type_id": "d19c4d0c-9f29-4358-b1f5-116b29aaa768",
        "thread_last_message_data": {
          "group_id": null,
          "parent_id": null,
          "user_email": "nikunj@acedataanalytics.com",
          "action_type_id": "d19c4d0c-9f29-4358-b1f5-116b29aaa768",
          "user_last_name": "Beladiya",
          "user_first_name": "Nikunj",
          "action_type_name": "send_WA_DM_template",
          "thread_chatbot_id": null,
          "reason_for_failure": null,
          "step_end_timestamp": "2026-10-12T10:26:51.856Z",
          "user_assignment_id": 541,
          "execution_status_id": "bb3c7a2e-05bb-44d1-a5d7-4d985bd5f118",
          "step_start_timestamp": "2026-10-12T10:26:50.292Z",
          "action_execution_data": {
            "wa_body_text": "Hello Prey_36, it was nice talking with you. Prey_36 and have a nice day. See you soon at Prey_36",
            "wa_message_id": "wamid.HBgSSU4uOTU4MTAzNDMwMDEwOTM2FRQAERgSMDZFOUU4QjZGRURBNjBGNDlCAA==",
            "wa_button_data": [],
            "wa_footer_text": null,
            "wa_header_text": null,
            "wa_template_id": 1210,
            "wa_header_type_id": null,
            "wa_header_type_name": null,
            "wa_execution_status_id": "bb3c7a2e-05bb-44d1-a5d7-4d985bd5f118",
            "whatsapp_template_type": {
              "name": "Basic",
              "whatsapp_template_type_id": 1
            },
            "wa_header_variable_data": [],
            "wa_template_category_id": 1,
            "whatsapp_message_status": [
              {
                "notes": null,
                "status": "read",
                "pricing_type": "regular",
                "pricing_model": "PMP",
                "pricing_billable": true,
                "pricing_category": "marketing",
                "webhook_timestamp": "1791800823"
              }
            ],
            "wa_template_category_name": "Marketing",
            "wa_header_media_chronox_storage_url": null
          },
          "execution_status_name": "Completed",
          "chatbot_step_action_id": null,
          "thread_execution_log_id": "3b89c9a3-d619-46ed-9cf1-14d20af0bd41",
          "parent_thread_execution_log_id": null
        },
        "thread_execution_log_id": "3b89c9a3-d619-46ed-9cf1-14d20af0bd41",
        "user_assignment_id": 541,
        "user_first_name": "Nikunj",
        "user_last_name": "Beladiya",
        "user_email": "nikunj@acedataanalytics.com"
      },
      "thread_ticket_data": []
    }
  ],
  "stats": {
    "total_records": 1,
    "start_from": 1,
    "limit": 50
  }
}
Modified at 2026-09-17 05:55:16
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